By: Nghiinomenwa-vali Erastus
Devices such as mobile phones, routers, and modems imported into Namibia must meet domestic technical, safety, and performance standards, says the Communications Regulatory Authority of Namibia (CRAN).
“This process helps to protect consumers, maintain reliable communication networks, and prevent the circulation of counterfeit or substandard devices,” CRAN mentioned in a statement last week.
The communication regulator explained that over the past few months, it has observed an increase in telecommunications devices being imported into the country without the required Type Approval certification.
On this basis, CRAN encouraged all consumers, vendors, importers, resellers, and industry participants to ensure that all telecommunications equipment imported, sold, or used in Namibia is adequately certified through the Type Approval process before entering the market.
CRAN executive for communication and consumer relations, Mufaro Nesongano, explained that for every device, an assessment has to be done to ensure it complies with local network standards.
“Before any telecommunications device reaches the Namibian market, it must undergo assessment to confirm that it is safe, reliable, and compatible with our networks,” Nesongano stated.
He added that this is done to ensure consumers receive quality products and uninterrupted connectivity.
Nesongano noted that obtaining Type Approval is a shared responsibility.
“It promotes consumer safety, encourages fair business practices and supports a secure, interference-free communications environment in Namibia,” added Mr Nesongano.
According to CRAN, since the introduction of the Type Approval Regulations in 2016, it has processed thousands of applications to prevent unsafe or incompatible devices from entering the country.
Between January and September 2025, CRAN received 902 Type Approval applications, with 279 of those declined due to incomplete documentation or safety concerns.
CRAN also indicated that they have intercepted a number of devices, including mobile phones, that were found to be counterfeit or not in line with national standards.
To strengthen monitoring and enforcement, CRAN entered into a Memorandum of Understanding with the Namibia Revenue Agency (NamRA) in February 2023.
This collaboration ensued border control by identifying and preventing non-compliant devices from reaching the Namibian market.
CRAN explained that the collaboration will also enhance capacity building and streamline import procedures to ensure that only certified equipment is distributed in Namibia.
LACK OF AWARENESS RESULTS IN PARCEL CONFISCATION
According to NamRA, cellphones, whether for personal use or resale, are commonly processed at our border points.
However, many travellers and businesses are not fully aware of the customs requirements to be met to ensure smooth clearance at points of entry.
“This lack of awareness often results in parcels being detained by NamRA’s Customs Officials, pending compliance with laws designed to protect both consumers and the broader Namibian society,” NamRA wrote in their quarterly communication.
NamRA indicated the situation is of large-scale concern.
Over 1,500 cellphones were detained at points of entry between April 2024 and July 2025. The majority, being 1,251 handsets, were detained at the Hosea Kutako International Airport, with NamRA officials citing the absence of Type Approval from CRAN as the primary reason.
Fewer numbers were recorded at the Eros Airport (8 devices) and the Mail Centre at NamPost (5 devices), which were also linked to missing CRAN approvals.
In addition, 289 cellphones were detained at the State Warehouse, according to NamRA, largely because of unpaid duties and taxes.
NamRA wrote that the first requirement for clearing cellphones is a valid invoice reflecting the value of the device, written in English.
The agency added that the Type Approval certificate issued by CRAN must be applied for before the parcel arrives in Namibia to confirm that the imported cellphone is suitable for use within the country’s telecommunications network(s).
“Without this approval, the device will be detained until the certificate is provided. Type approval is not merely a bureaucratic step; it safeguards both consumers and the integrity of Namibia’s communication systems,” wrote NamRA.
They noted CRAN informed them that devices which do not meet the required standards can disrupt connectivity, pose safety risks or interfere with local networks.
The requirement also aligns with Section 123 of the Customs and Excise Act, 1998 (Act No. 20 of 1998), which governs restrictions and prohibitions of certain goods.
According to NamRA, the law provides some relief for personal gifts.
Cellphones received as gifts may qualify for an exemption of N$1,400, meaning this portion is not subject to VAT or ad valorem duty.
However, this exemption applies only once per calendar year for each importer. A second phone received as a gift in the same year will not enjoy the same deduction.
Traders, businesses, and individuals are reminded to familiarise themselves with the various requirements and provisions before importing their telecommunications devices. erastus@thevillager.com.na
