Following the upgrade of local currency notes, ATMs of all local banks were unable to accept deposits of these new notes, which stifled money transfers around the country.
However, this issue has partially been solved as one of the local banks has upgraded its machines and technology to accept the new notes.
Bank Windhoek announced yesterday that its deposit-accepting ATMs now accept these notes. The Bank added that their ATM network is currently being upgraded to recognise and securely authenticate the new series of banknotes introduced by the Bank of Namibia (BoN) in 2025.
Customers can now deposit the enhanced N$200, N$100, N$50, N$20, N$10, and the commemorative N$30 banknotes at a number of Bank Windhoek’s cash deposit ATMs countrywide. Bank Windhoek Chief Operating Officer, Hartwig Rothkegel, said that the initiative reflects the Bank’s commitment to innovation and customer service.
He said that, being the first bank in Namibia to enable deposits of the upgraded banknotes, Bank Windhoek is not only supporting the Bank of Namibia’s modernisation efforts, but also ensuring its customers enjoy a seamless and secure banking experience.
“Our team has worked diligently to prepare our systems, and we are proud to lead the industry in advancing the way Namibians interact with their money, ” Rothkegel noted.
In 2025, the Bank of Namibia introduced a redesigned series of banknotes and coins featuring advanced security technology. This includes colour-shifting elements, transparent and embossed security windows, and tactile features to enhance accessibility and deter counterfeiting.
Bank Windhoek’s systems upgrade now ensures integration of these features into its deposit and authentication systems.
