Bank Windhoek is urging its clients to ignore emails purportedly from the Bank, requesting them to update their online profiles by clicking on a link in an email.
The email indicates that if clients do not update their profiles, their access to online banking services will be restricted.
“Clients are therefore advised to delete such emails immediately as Bank Windhoek will never communicate to clients via email to request them to provide their personal details or update their account profiles,” the bank said in a media statement.
The bank said that it cannot accept responsibility for financial losses due to the client giving information to persons pretending to work for the Bank or fraudulent emails. The bank urged clients to contact the bank management should they receive any suspicious communication or correspondence via email.