Sanlam Namibia Group Marketing’s Public Relations Officer, Ilke Platt said Sanlam Namibia and Namlife value its customers and strives to provide the best client service.
She said at Sanlam Namibia Holdings they have a skilled, trained and dedicated customer service staff with an accompanied good product range, affordable prices, prompt delivery system and a host of other factors to ensure that their customers stay happy and satisfied.
“At Sanlam, we believe in continuous inflow of suggestions, improvements and comments from our policy holders and also new potential policy holders and can only become better at what we do in order to ensure that we maintain our service delivery. Platforms such as the mobi van, e - mail, telephone, country wide offices, social sites are remarkably well monitored to avoid potential bad customer service,” she said.
She added that, “Clients are always right! As the saying goes, at Sanlam Namibia Holdings we still believe and live these words that have been around for a long time. Thus the reason our country wide road show will continue at the Ongwediva Trade Fair”.
She also added that, “That’s why we once again would like to remind the public about our mobile service which will ensure convenience, fast and sufficient service. We trust that our Namibians will share the platforms made available to help us grow from strength to strength and ultimately serve you, our valued partner”.