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Sloppy service at OÔÇÖPensodor

Tue, 24 June 2014 16:13
by Charmaine Ngatjiheue


I am one of those people who enjoy great company topped with good food in a beautiful atmosphere but that can be spoiled when the service is not so good.
Recently I got an invite to a place called O’Pensodor and on the night of my visit the service was somewhat poor. O’Pensodor is situated in Mandume Ndemufayo Avenue adjacent to John Meinert Street. You can’t miss it; it is close to Transnamib and the Ministry of Veterans Affairs.
I knew from the name that there was something unique about this place so I was not surprised to find out it was a Portuguese restaurant. As we entered the restaurant,
I was expecting to see elegance merged with simplicity but to my surprise it was just pure simplicity!
The walls at O’Pensodor have grey and maroon colours and these are similar to the tables that also have grey and maroon table cloths although the cloths seemed a bit greasy. On the walls are paintings of Angolan traditional musical instruments. Personally I loved the paintings!
There were a number of traditional Angolan dishes with names I can’t pronounce nor recall but since I was starving, I decided to eat something I know and chose Grilled Baby Chicken with fries but our waitress informed me they were out of Baby Chicken. I opted for Chicken Breasts but asked for it to be grilled with chilli. My partner ordered a bowl of soup and this time around, it was a waiter who brought it. It was not brought on a tray and spilled on his hand. We called for the original waitress who she cleaned up the spill. Eventually my chicken came but it was fried and not grilled, and it had no chilli. I was pretty disappointed. I had to negotiate for my chili to be brought in a separate dish.
I’m just glad our waitress had a great attitude which kept my rudeness intact and since it is a Portuguese restaurant, the owners should make sure to teach its employees a few Portuguese phrases, they are a Portuguese restaurant after all.