Social Security Commission (SSC) no longer issues cheques and benefits are paid directly into claimants’ accounts, the finance division manager of creditors, Saima Neke has restated.
Although this came into effect about seven months ago, Neke says members of the public still seem to be unaware of it.
“Although we have communicated with our customers through various means – even in the media - it seems many are still unaware of the new regulation. We therefore wish to emphasise this fact, again. It is very important for people to take note and to ensure they issue us with their banking details. To smoothen this process, we once again request claimants to provide proof of ownership of their bank accounts”.
The following documents will be accepted as proof of banking details: Bank statement, a cancelled cheque, a pay slip that includes banking details or a form that should be stamped by the bank as proof of the banking details, which can be obtained from the SSC offices, in case of absence of any alternative proof as mentioned above.
“Members and beneficiaries are urged to provide their banking details when submitting claims to the SSC. Payment advice related to Employees’ Compensation Fund payments continues to be mailed to the suppliers via post or email for ease of reference. In cases where banking details have changed, the respective SSC offices should be notified timely”.
SSC has thus invited the public to attend its educational talks in various towns. It has planned Southern Roadshow in the towns of Aus, Rosh Pinah and Oranjemund, between 7th and 15th May, to interact with locals.
Head of SSC Lüderitz Satellite Office, Richard Hartzenberg says; “On the first day at Aus, 7th May, the turnout was a bit lower than expected due to cold and rainy weather conditions. Nevertheless, the SSC handled a number of queries and general customer service matters. We look forward to talking to all our existing and potential customers during our Southern Roadshow and hope to assist and educate many Namibians.”
The team visited Rosh Pinah Spar from 8th to today (12th May) and will be at Oranjemund Spar from 14th to 15th May from 8h00 to 17h00.
Hartzenberg says; “We are proud to present our customers with a number of services, including the registration of employees and employers, accepting payments and contributions, printing and issuing good standing certificates and SSC membership cards, general customer service and information sharing.”