The Social Security Commission (SSC) has issued a warning to its members who have been swamping it offices with late maternity and sick leaves or death fund claims, saying it will no longer accept them as from 1 March next year.
The SSC has been suffused with late claims, dated as far back as the year 2000, as members claim ignorance in submitting their benefit claims at prescribed periods. Those claims are currently being considered at the discretion of the SSC, in good faith.
However, the frequency and the reasons provided by its members of why they might not have submitted their claims on time have become untenable for the SSC to continue condoning.
Head corporate communications, Rino Muranda says; “Therefore, the Commission would like to request all employers to register their employees within the prescribed period, i.e. 30 days from the date on which they so become an employer/employee.”
In terms of the Social Security Act, all claims are to be submitted within a prescribed period. For instance, the first maternity leave claim must be submitted seven days before the expected date of delivery while the second claim must be submitted within seven days from the date of birth. The last claim should be submitted seven days prior to the resumption of employment.
For sick leave benefits, all claims must be submitted within 30 days from the date on which the paid sick leave had expired while claims for death, disability or retirement must be submitted within 30 days from the date of the occurrence.
The increase in the submission and acceptance of late claims has become an administrative burden and is affecting the efficient and effective delivery of customer service in line with the SSC’s core values.
The positive outcome, if all employees are registered on time, will ensure all members receive their benefit payments timely, Muranda asserts.