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Mugged of time at Mugg & Bean

Wed, 13 February 2013 18:54
by Wonder Guchu
Lifestyle

you must either be a hungry lion or one whose day is made up of 72 hours to have breakfast at Mugg & Bean at Town Square in the heart of Windhoek.
On Thursday morning last week, it took M&B cooks and waiters close to any hour to serve me two eggs, one toast and two fingers of bacon – their On the Go (OTG) breakfast.
I popped in for a quick breakfast hoping that I would be back at the office within 30 minutes but I had to hang on for another 30 minutes sitting alone in one corner of the spacious restaurant that had other nine diners on the smokers’ side.
To while away time, I read papers and sipped my first cup of coffee which I finished and had to wait for the waitress to pop up from somewhere behind the counter just for me to ask for another coffee.
I must admit though that Mugg & Bean coffee is among the best in town and that you can have as many cups as you want while you spend one or more hours of your 72-hour day.
The breakfast came when I had almost finished my second cup of coffee.
When I asked why I had to wait for close an hour, the waitress said they have one grill. Okay fine they have one grill but there were few people in there – less than 10 to be specific.
I also wondered – I did not ask though – whether the dining hall was empty half of the time because all the waitresses and waiters were operating one grill.
When one dines at other restaurants in town, waitresses and waiters would check on you to find out if you do not need anything.
Mugg & Bean Town Square does not have such people around instead they all withdraw to the back. Of course, last year, there would two or one standing by the door showing you free tables. This time, you have to wander in there and make yourself comfortable.
Now if it takes them almost an hour to fry eggs, make one toast and prepare two rashes of bacon, how long will they take to serve some of their big breakfasts like the All American; The Famous One; South African Farm and many others?
Even if you are generous, tipping waitresses for waiting that long.