…newly launched online system to charge extra N$100 for delivery
Staff Writer
Roads Authority’s manager of corporate communications Hileni Fillemon says the newly launched online system to renew vehicle licences will see motorists receiving their disks via Nampost delivery.
This comes as the authority, this week, launched the online Namibia Traffic Information System (NaTIS) system which allows motorists across Namibia to obtain motor vehicle licences and driving licences online.
Speaking to The Villager on Friday Fillemon said once a client is registered and has paid, the system will send the driver a receipt.
“Part of this process is that your licence will be delivered via Nampost to either your house or workplace but you need to put in the delivery address you want it to be delivered,” she said.
She urged motorists not to wait until their vehicle licences expired before they go online to renew.
“Because the waiting period is plus minus five days because your disk will be sent through Nampost,” she said.
When asked who would carry the cost of delivery, Fillemon said the clients would and that an additional fee of N$100 will be charged to use the system.
“But that additional N$100 is just purely for delivery cost.”
She further said the decision to launch this online system was to ease the congestion at NaTIS offices.
“We want to take NaTIS services to the people all the time and introducing this online system is part of our strategy.”
She also touched on the printing of the vehicle licence, stating that it is printed on a special paper called safe value, the printing can only be done at NaTIS offices.
By this Fillemon said the authority wants to minimise fraudulent activities. She also called on the motorists to visit NaTIS offices and that the online system does not scrap out the traditional ways of renewing a vehicle disk.
“Despite the online services, NaTIS clients are still welcome to go to a NaTIS office to renew their vehicle licences. It is not like we have stopped renewing at the offices, so those clients who don’t want to carry the extra cost can go to any NaTIS offices to renew their licences,” said Fillemon.
During the launch, works and transport minister John Mutorwa said that NaTIS services are a basic need for people and bringing it closer to the people is part of the government’s commitment to ensure efficient and timely service delivery.
He said that the target is to ensure that services are brought closer to those who need them.
Mutorwa also stated that the online vehicle licence renewal service will contribute to the provision of effective and efficient services to vehicle owners and help them comply with the road traffic and transport legislation to operate validly licensed vehicles on the road.
