Air Namibia was honoured with an Excellence and Exceptional Service Delivery Award at the award ceremony hosted by Namibia Business Hall of Fame last week.
The award serves as recognition of the airline’s level and finest customer services on its flights.
Chief Executive Officer of the Namibian Chamber of Commerce and Industry, Tara Shaanik,a commended the cabin crew for its remarkable service they carry with sheer pride, commitment and devotion.
Commenting on the award, Managing Director of Air Namibia, Theo Namases, said: “We are a service-oriented company and we ensure that we hire individuals that carry the warm spirit of Namibia, so if our warm crew are serving our happy passengers with a smile, that’s the trade mark of Namibian hospitality and beauty that make Air Namibia to stand out from the rest.”
She added that the cabin crew are customer focused and have safety and welfare of passengers at heart.
Air Namibia realises that its cabin crew are the major deciding factor of your airline of choice.
Air Namibia Head of in-flight services, Basil Williams, stated that Air Namibia recognises and regards customer service as a significant focus and integral part of their business success.
The aim of the award ceremony was to honour, inspire institutions, entrepreneurs and business society for their achievement and positive impact made towards the business sector in Namibia.