A recent survey on information technology (IT) governance has shown that it is fast becoming a priority in the daily running of a business and must therefore be continuously be updated.
“The survey results are quite encouraging and clearly indicate that IT governance in Namibia is implemented and managed relatively well.
However, given that IT affects almost everything we do, it is critical to continuously enhance, develop and manage IT governance structures and processes,” the survey report says.
The study that was done by Deloitte and Touche’s Jens Kock, Deloitte Partner, in Risk Advisory and Benjamin An, manager in Risk Advisory was the first of its kind in the country.
According to the study, 89% of respondents indicated that at least one board member possesses basic IT skills while a mere 46% of respondents indicated that the IT governance structures at their organisations address the aspect of value delivery.
The results further show that 96% has an IT strategy in place, while 44% consider the IT strategy in their enterprise to be fully aligned, yet 52% view it to be partially aligned to the business strategy.
Furthermore, more than half of the respondents (74%) confirmed that “most of the time” it is spent on evaluating and monitoring the results of what the business has invested in IT. This is done by evaluating the level of efficiencies, or customer satisfaction.
Meanwhile, it is reported that 68% indicated that there’s an understanding of IT by staff members of organisations, however, 58% of these members are from the IT departments, which then creates a slight bias.
The survey was conducted in April this year through e-mail invitations and newspaper advertisements targeting people who work in businesses and in IT to participate in the electronic survey.
Of the 26 people who were surveyed nationally, 23 responses were received, resulting in a response rate of 88%.