First National Bank (FNB) Namibia will install 30 cash deposit Automated Teller Machines (ATMs) in the current financial year as the bank positions itself to expand its service hours to its wide client base. This is a follow up to the bank after announcing this exciting feature in the form of real time deposits last year.
Manager of Corporate Communications at FNB Holdings Elzita Beukes said this feature became necessary to allow FNB customers the flexibility to choose if they want to make use of an ATM or deposit inside the branch.
“We introduced these ATMs in 2016, and plan to install 30 more ATMs in the current financial year all over Namibia,” Beukes said.
Staff members at FNB branches where cash deposit ATMs are installed, will have an educator who will assist customers to make deposits during certain times of the day and month, she also said.
“ The only thing you need to do besides following instructions is to always be vigilant with your cash, and ensure no one sees your pin,” she added.
There are currently 37 cash deposit ATMs installed at the following sites; Windhoek Main Branch; Parkside ATM Lobby; Katutura Agency; Otjiwarongo Branch; Mariental Branch; Ondangwa Branch; Walvis Bay Branch; Oshakati Branch; Ongwediva Branch; Tsumeb Branch; Tsumeb Le Platz; Rundu Business Branch; Oshikango Branch; Okahandja Branch; Mondesa Branch; John Meinert Branch; Omuthiya Branch Platz, Swakopmund; Outapi Branch; Oshikuku Agency; Rehoboth Branch; and Khomasdal Branch.
FNB has geared itself to shoulder competition from its rivals by clearing ground for the acquisition of Pointbreak and EBank while it further boasts of additional features such as payments, transfers, eWallet send and withdrawal, prepaid electricity, airtime and the new cash deposit in real time.
The acquisition of both financial service providers is however currently pending regulatory approval.
“The response by customers has been very positive, as the ATMs are available 24/7, our customers can make deposits any time. These are the first ATMs in Namibia where cash can be deposited in real-time to a FNB Namibia account. Prior to these cash deposit ATMs we accepted envelope deposits at our ATMs, which took two business days to process,” Brock Brandon, manager ATM’s is quoted as saying last year.